Happy Customers

Welcome to the land of cookie lovers, where the only thing sweeter than our treats are the tales of our happy customers! Grab a glass of milk (or a pint of ice cream, no judgment here) and settle in for a delightful read. These folks have taken a break from their busy lives to share their cookie escapades, and boy, do they have some stories to tell!

First up, we have Sally from Saskatoon, who claims our cookies are “like a hug from Grandma, but without the awkward family stories.” (We’re not sure what Grandma’s been telling her, but we’re flattered!) Sally says, “I ordered a dozen cookies for my book club, and they disappeared faster than you can say ‘chocolate chip!’” We’re pretty sure the book club was just a cover for a cookie-eating contest. Go, Sally!

Then there’s Dave from Toronto, who had a cookie revelation: “I thought I was a cake person until I tried Félix & Norton cookies. Now I’m a cookie convert! I even tried to bake my own, but let’s just say my smoke alarm is now my biggest fan.” (Don’t worry, Dave, we won’t tell anyone about your baking mishap. Your secret is safe with us!)

Next, we have Lisa from Vancouver, who had a cookie emergency. “I was having a rough day, and I needed a pick-me-up. I ordered a box of cookies, and it was like a party in my mouth! I even shared some with my cat, Mr. Whiskers. He gave them two paws up!” (We’re not sure if Mr. Whiskers is a reliable food critic, but we appreciate the endorsement!)

Based on 422 reviews
81%
(341)
7%
(31)
6%
(27)
3%
(13)
2%
(10)
Unprofessional staff

The manager who served us was very unprofessional. She refused to help us with registering on the site and using a 5 dollar coupon. She was rude and unwilling to assist.

Delicious freshly baked

Delicious freshly baked cookies

S
F&N Signature Tin
Souhair Afifi
les biscuits sont tellement bons et frais

les biscuits sont tellement bons et frais.
J’adore la variété des biscuits!

Thank you for the 5 stars :D

I bought a champagne bottle of cookies but the

I bought a champagne bottle of cookies but the bottle keep opening and was really cheap

Hi there! Thank you for your feedback! We're sorry to hear about your experience with the champagne bottle of cookies. Thank you for bringing this to our attention.

Best cookies in the world

Best cookies in the world, a bargain a twice the price

Thank you for taking the time to leave such a glowing review! ✨

Merci pour les 5 étoiles ! :D

Thank you so much for the 5 stars!

Absolutely delicious

Absolutely delicious!!!!

We really appreciate your support! ❤️

So delicious

So delicious, one of my favorites!

Thank you! You just made our day brighter 😊

Thanks for the 5 stars! :D

The only down side was that the parcel was left at the front door

The only down side was that the parcel was left at the front door, but the delivery person did not ring the doorbell. I had to call the person who received the cookies to check outside their door. This was several hours after they were delivered.

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the delivery person not ringing the doorbell. We will make sure to remind the delivery team to do so in the future. Thank you for your feedback !

Always delicious!

Always delicious! I buy the dough as well but ready to eat is always a must.

Thank you for your kind words! And you're right, nothing compares to warm Felix & Norton cookies baked at home :D

Very tast

Thank you Caleb !

Thanks for the 5 stars! You just made our day!😍

My favourite

My favourite cookies

Thank you for your positive review! We're so glad to hear that our Caramelt cookies are your favourites. See you again soon :D

Taste so

Taste so goood

Thank you for your positive feedback! We're glad you enjoyed our Chic Cookies. Happy snacking!

Thank you for the 5 stars!

Hi there, thank you for taking the time to leave a review! Hope you enjoy being a member of The Big Chunks Club™!