For overnight deliveries, please use Obibox Tracking. For local deliveries, click on Send a Message to Genie. For Genie, use your order number, for Obibox, use your tracking number found in your confirmation email. If you were provided with a Purolator tracking number, you can find the corresponding link in your order confirmation email. Every delivery service is expected to arrive on your chosen delivery date. We do not guarantee delivery time, if you need on time cookies we suggest you to pick up in store or use Uber Eats or DoorDash from one of our boutiques locations. If you encounter any additional issues, kindly submit the form provided below.